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Terms of Service

1) Scope 

These General Terms and Conditions of Love Meg Store managed by the company Tandm USA, Inc (hereinafter referred to as "Seller”) shall apply to all contracts concluded between a consumer (hereinafter referred to as "Client”) and the Seller relating to all goods presented in the Seller's online shop. 

A consumer pursuant to these Terms and Conditions is any natural person concluding a legal transaction for a purpose attributed neither to a mainly commercial nor a self-employed occupational activity. 

2) Conclusion of the Contract

The product descriptions in the Seller’s online shop do not constitute binding offers on the part of the Seller, but merely serve the purpose of submitting a binding offer by the Client.

The Client may submit the offer via the online order form integrated into the Seller's online shop. In doing so, after having placed the selected goods in the shopping cart and passed through the ordering process, and by clicking the button finalizing the order process, the Client submits a legally binding offer of contract with regard to the goods contained in the shopping cart. 

The Seller may accept the Client’s offer within two business days, 

  • by transferring a written order confirmation or an order confirmation in written form ; insofar receipt of order confirmation by the Client is decisive, or
  • by delivering ordered goods to the Client; insofar receipt of goods by the customer is decisive, or
  • Provided that several of the aforementioned alternatives apply, the contract shall be concluded at the time when one of the aforementioned alternatives firstly occurs. Should the Seller not accept the Client’s offer within the aforementioned period of time, this shall be deemed as rejecting the offer with the effect that the Client is no longer bound by his statement of intent. 
  • The German and the English language are exclusively available for the conclusion of the contract.

3) Right to Cancel

Consumers are entitled to the right to cancel. You have the right to withdraw from this contract within a month without giving reasons. The cancellation period is a month from the date on which you have taken possession of the goods. To exercise your right of withdrawal, you must contact us at

If you withdraw from this Agreement, we will repay you immediately and at the latest within thirty days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged repayment fees.

We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. 

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. 

You bear the immediate costs of returning the goods. 

4) Payment

Unless otherwise stated in the Seller’s product description, prices indicated are for the product only. All sales and other taxes are additional to the product prices shown. That information will be provided during the checkout process and you will be required to pay such taxes.

Payment can be made using one of the methods mentioned in the Seller’s online shop.

When choosing the payment method credit card, the invoice amount is immediately due when concluding the contract. 

5) Shipment and Delivery Conditions

Goods are generally delivered to the delivery address indicated by the Client, unless agreed otherwise. During the processing of the transaction, the delivery address indicated in the Seller’s order processing is decisive. Should the assigned transport company return the goods to the Seller, because delivery to the Client was not possible, the Client bears the costs for the unsuccessful dispatch. This shall not apply, if the Client exercises his right to cancel effectively, if the delivery cannot be made due to circumstances beyond the Client's control or if he has been temporarily impeded to receive the offered service, unless the Seller has notified the Client about the service for a reasonable time in advance.

6) Reservation of Proprietary Rights

If the Seller provides advance deliveries, he retains title of ownership to the delivered goods, until the purchase price owed has been paid in full.

7) Warranty

Should the object of purchase be deficient, statutory provisions shall apply. The Client is asked to notify any obvious transport damages to the forwarding agent and to inform the Seller accordingly. Should the Client fail to comply therewith, this shall not affect his statutory or contractual claims for defects.

8) Applicable Law

The law of the State of Delaware shall apply to all legal relationships between the parties. For consumers, this choice of law only applies to the extent that the granted protection is not withdrawn by mandatory provisions of the law of the state, in which the consumer has his habitual residence.

9) Alternative dispute resolution

If a dispute arises out of or relates to this contract, or the breach thereof, and if the dispute cannot be settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation administered by the American Arbitration Association under its Commercial Mediation Procedures before resorting to arbitration, litigation, or some other dispute resolution procedure.